Privacy Policy

Last Updated: Dec 21, 2025

Roy Company (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit www.byroy.co (the “Site”), or interact with us via email, social media, or other platforms (the “Services”).

By using our Site and Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Site, including:

  • Inquiry Forms (B2B): Company name, contact name, email address, country/region, message details, and any additional information you choose to include.

  • Automatically Collected Information: When you visit our Site, we may automatically collect certain data such as your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies or analytics tools.

How We Use the Information

We use your personal information for the following purposes:

  • To respond to inquiries, quotations, and customer requests.

  • To process and deliver retail orders.

  • To send updates or marketing materials (only if you have opted in).

  • To improve our website, services, and user experience.

  • To comply with legal and regulatory obligations.

Use of Cookies and Analytics

We may use cookies and similar tracking technologies to analyze site traffic and understand visitor behavior. This may include tools such as Google Analytics or Meta Pixel.
You can adjust your browser settings to refuse cookies, though some parts of the website may not function properly as a result.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Web hosting (Hostinger), email service providers (<Google or other>), analytics platforms, and technical support services.

  • Payment Processors: When applicable (e.g., Stripe, PayPal, or other WooCommerce-compatible gateways).

  • Legal Requirements: When disclosure is necessary to comply with the law or protect our rights.

All third parties are required to maintain the confidentiality and security of your information.

International Data Transfers

Because we operate globally and use international hosting and service providers, your personal information may be transferred to and stored outside your country of residence.
We ensure that such transfers are conducted in accordance with applicable privacy laws and that adequate safeguards are in place.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.

  • Inquiry data: retained only as long as needed to respond or maintain business relationships.

  • Order and payment data: retained for accounting and legal compliance (typically 3–5 years).

Data Security

We use reasonable administrative, technical, and physical measures to protect your information, including:

  • SSL/HTTPS encryption for website communication.

  • Restricted access to personal data.

  • Secure hosting and regular monitoring provided by our hosting partner (Hostinger).

While we take these precautions, please note that no online system is completely secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent to marketing communications.

  • Request information about how your data is used or shared.

To exercise these rights, please contact us at: rosa@srtex.co.kr

Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be reflected by revising the “Last Updated” date above. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Roy Company
Address: RM#410, Sungwoo Sakar Tower, 43-55, Mugunghwa-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
Email: rosa@srtex.co.kr ; han@srtex.co.kr